IA oculta · Perfil de risco

Intercom Fin.

por Intercom · support · Verificado April 19, 2026

Site do fornecedor

Base risk

2.3/ 5

LowMediumHighCritical

Enterprise customer-support AI built on Intercom’s tenant; OpenAI is the underlying model, contractually scoped via Intercom. Most risk concentrates on the knowledge-base content Fin grounds itself in — make sure no internal pricing or roadmap docs are in the answer corpus.

Tier comparison

Same logo. Very different risks.

  • Free

    low
    Trains on inputs
    No
    Retention
    0 days
    SSO
    No
    Admin controls
    No

  • Paid · consumer

    low
    Trains on inputs
    No
    Retention
    365 days
    SSO
    Yes
    Admin controls
    Yes

  • Enterprise · team

    low
    Trains on inputs
    No
    Retention
    unlimited days
    SSO
    Yes
    Admin controls
    Yes

Nenhuma alternativa sinalizada.

Perguntas frequentes

Perguntas sobre Intercom Fin.

Is Intercom Fin safe to use with company data?

Match the tier to the data type — consumer tiers are usually unsuitable for regulated data; enterprise tiers with SSO and no-training contracts are the minimum for most corporate use.

Does Intercom Fin offer SSO?

Yes, SSO is available on the enterprise tier.

How does this tool appear in shadow AI audits?

Intercom Fin typically shows up via INTERCOM *FIN and intercom.com/fin traffic. Use a CASB to surface it if you suspect shadow use.

Audite sua IA oculta

Intercom Fin está ativo na sua organização
ao lado de ferramentas que a TI não conhece?

Rode uma auditoria grátis de 12 minutos e saia com uma lista de bloqueio pronta para importar.

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