Finance
- Itemised ongoing cost in writing
- Monthly cost cap negotiated
- Quarterly cost review on calendar
- 30-day cost-change notice
- Milestone payment schedule
Legal
- IP ownership clause
- Derivative works clause
- Source code escrow
- Data processing addendum
- Data residency confirmed
- Termination for convenience
IT / Engineering
- Model disclosure
- Data flow diagram
- SLA / uptime
- Security questionnaire
- Penetration test results
Procurement
- 3+ named references with introductions
- 12-question reference-call template completed
- Live demo of an existing client deployment